Challenges – Supervisor
- Channel Managers do not service all assigned ATMs and Banks face loss of business due to these down-times
- Lack of knowledge of Real Time Location of Service Engineer present nearest to the ATM and hence delay in service
- Expensive back office operations due to manual consolidation of service reports
Challenges – Field Staff
- Low efficiency of Field Operators due to paper work, giving status updates on phone
TrackOnU helps ATM and relates Service Companies in automatic generation of ATM Servicing Report along with prompt escalation of ATM working status based on response given to questions. E.g.: ATM Working – No, Banks would be interested in knowing the downtime of ATM as it directly affect business and increases the load as branch. When paper based forms are removed from the system, throughput i.e. number of services completed automatically increases and load on back office also reduces.
Clients participation becomes the key for Banking sector, and our RFID solutions for banking vertical comes in an effort to provide a unique client experience that focuses on improving the relationship with their bankers. Our solutions are tailor made to meet the standards of the banking firm and to provide the best system in practice.
Our Various Identification system helps bankers identify their potential customer and maintain a good relationship with them. The File tracking solution helps banking firms to tag each and every file, so that at the time of retrieval it becomes easy to track the file and its contents. Our RFID Banking solutions are proposed by use of Automatic Identification and Data Capture (AIDC) technology appropriately based on different requirements with in the same banking firm.
As a whole our solutions in banking covers all the aspects that a banking firm might like to have in place. Further our solution is provided to achieve effective CRM, People identification, countering counterfeiting, tracking and tracing, and as a whole establishing security in what-so-ever application is concerned.